Verify Your palottery Account Securely
Account verification is how we confirm that your withdrawals reach the right person and that your account stays protected. It's a one-time process — once your documents clear, you won't need to resubmit unless your personal details change. We ask for a government-issued photo ID and a secondary document that confirms your address, such as a recent bank statement or utility bill.
Everything uploads directly through your account page, no mailing or faxing involved. Think of it as the same identity check your bank runs when you open a checking account — routine, and there for your protection as much as ours.
- Upload a government-issued photo ID — A US driver's license or passport works. The image needs to be clear enough to read your name and date of birth.
- Provide an address document — A recent bank statement, utility bill, or similar document showing your name and current US address confirms your location.
- Wait for the review — Our team checks submitted documents during account support hours. You'll get an email when verification is complete or if anything needs resubmission.
- Confirmed — withdrawals open — Once verified, the hold on withdrawals lifts and your payout requests move into processing without the document check step.
