Reference

What You Agree To When You Use palottery

These terms set out your rights and responsibilities when you access palottery, fund your account with PayPal, Venmo, or Play+, and place wagers where state law permits. Read them before you start — they're written to be clear, not to catch you off guard.

Applies to all account activityPayPal, Venmo, Play+ coveredState eligibility requiredUpdated terms notified by emailContact support for any question
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palottery What You Agree To When You Use palottery
TERMS HELP

Reach Us About These Terms

If something in these terms isn't clear, or if you believe your account has been handled in a way that doesn't match what's written here, contact us through any of the channels below. We handle terms-related questions the same way we handle account questions — directly and without delays.

Live Chat Start a chat from your account dashboard to ask about a specific clause, a payment hold, or any action we've taken on your account.
Email Support Send a written question to our support address if you need a documented response about how these terms apply to your situation.
Account Messaging Log in and use the in-account message thread to keep a record of every exchange related to your terms or payment questions.
HOW WE OPERATE

What We Do to Keep Your Account Protected

These terms aren't just text — they reflect how we actually run account security, data handling, and payment records at palottery. Here's what that means in practice for your account day to day.

Data Handling

We retain your account data for as long as your account is active and for the legally required period after closure. You can request a summary of stored data at any time through live chat.

Payment Records

Every PayPal, Venmo, and Play+ transaction is logged to your account history. If a record looks wrong, open a dispute via the account messaging thread and we'll pull the log.

Account Security

We use encrypted sessions for every login. If you access palottery from a new device or browser, you'll receive a one-time verification code before the session opens.

Change Requests

To update your registered email, linked PayPal address, or Venmo handle, contact support through live chat. Identity verification is required before any contact detail is changed.

Common Questions About Our Terms

These are the questions we hear most when it comes to understanding what you've agreed to and how to exercise your rights under these terms.

Yes. Access itself depends on state law, and certain features may be restricted in your state. The core account terms apply everywhere we operate, but state-specific rules take precedence where they exist.

We send an email to the address on your account before any material change takes effect. Check your spam folder if you don't see it — we always send notice before the update goes live.

Yes. Close your account and withdraw your remaining balance before the new terms take effect. Contact live chat to start the closure and we'll walk you through the withdrawal process.

Yes. Deposits and withdrawals via PayPal, Venmo, and Play+ are all governed by these terms on our end. Each of those platforms also has its own terms that apply to the transfer itself.

Start a live chat or send a message through your account thread. We'll confirm your identity and provide a summary of stored data within the timeframe required by applicable state law.

If your state becomes ineligible, your account will be restricted from wagering activity. Any balance you hold can be withdrawn — contact support through live chat to process it.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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